Help Center
Answers for every deal
Knowledge, trust, and support for buying, selling, bidding, live auctions, and BoliAI — built for Pakistan.
Browse by topic
Getting started
Create your account and learn the BoliApp way.
3 articles
Buying & bidding
Buy now, bid smart, pay safely, and track orders.
13 articles
Selling & stores
List, auction, ship, and get paid in PKR.
14 articles
Live auctions
Schedule, go live, bid live, and win fairly.
9 articles
BoliAI
Price, scam checks, search, enhance, and moderate.
8 articles
Trust & safety
Verification, protection, disputes, and reporting.
10 articles
Payments & wallet
Wallet holds, payouts, refunds, and shipping fees.
0 articles
Business
Stores, enterprise selling, and growth tools.
0 articles
Popular guides
All FAQsHow to Create an Account
One account for bidding, buying, listing, and live auctions.
How to Buy
Purchase fixed-price items with checkout, coupons, and protected payment flows.
How to Bid
Place competitive bids with wallet holds and outbid alerts.
How to Win an Auction
Understand winning, payment windows, and next steps after you win.
How to Pay
Pay for orders and settle auctions using supported PKR payment methods.
How to Track Orders
Follow order status from payment to delivery on one timeline.
How to Contact Seller
Message sellers in marketplace chat for deal-relevant questions only.
How to Report Seller
Escalate trust issues with evidence for moderation review.